WPMU DEV’s Client Billing is absolute best for growing and managing subscriptions, sending skilled invoices, and offering your shoppers with a chic white label portal the place they may be able to pay and arrange their accounts (and internet sites, too).

This text covers all the necessities of the way to get essentially the most out of Consumer Billing.

We’ll be going over:

1. Automating Your Client Billing and Management

2. Branded Invoices & Emails

3. The White Labeled Client Portal

4. Managing Clients, Payments, and Revenue

The whole lot we’ll be protecting is obtainable from the Consumer Billing tab situated within the HUB, the place there are a number of techniques to get right of entry to it.

A technique is underneath the Consumer Billing tab, which is situated at the menu bar.

Client Billing in The Hub
It’s briefly obtainable as soon as in The Hub.

You’ll additionally simply get right of entry to Consumer Billing on in my opinion hosted websites from The Hub Assessment and the higher proper nook.

Accessing client billing from the hub
The selection is yours on the way to get right of entry to Consumer Billing.

You’ll wish to have an account with us to get began with Consumer Billing. In case you don’t have one, it’s easy to get started.

And with that, let’s start!

1. Automating Your Consumer Billing and Control

As you’ll see, there are a number of techniques to automate options in Consumer Billing. Automation is a smart hands-off solution to that specialize in growing and running your WordPress business as an alternative of manually coping with monetary transactions and putting in place bureaucracy.

We’ll contact on what you’ll be able to do and come up with a glimpse of the way it’s executed!

Automatic Subscriptions

Ordinary bills are one of the simplest ways to “set it and fail to remember it” when billing shoppers for product or service. It automates sending invoices, so that you don’t have to assemble bills manually.

Subscriptions can come with webhosting, web site upkeep, updates – no matter you’d like. Necessarily, anything else that might be habitual for your online business, you’ll be able to automate the fee.

Get began with a brand new subscription through merely heading to the Merchandise & Products and services space and clicking New Product.

Where you add a new product
This will likely get you began with a brand new subscription.

Create a Product Identify, and you’ll be able to additionally come with a picture.

We’ll set this one as much as come with a webhosting carrier.

Give your services or products a Plan Identify, Value, and Billing Sort (habitual or one-time).

One time payment option
For one-time bills – that’s it! Not more data is wanted.

With the habitual plan, you’ll be able to upload how steadily to price within the Invoice Each and every space (e.g. one month). Plus, upload a suitable billing cycle.

The recurring pricing plan option.
You’ll choose from days, weeks, months, and years for billing!

Replica a plan through clicking the ellipsis, and also you’re all set!

Where you duplicate a plan.
You’ll reproduction a plan as time and again as you need. Delete the plan from right here, too.

As soon as your plan is added, you’ll be able to connect it to any shoppers you could have on your dashboard. The plan identify can also be tweaked and up to date at any time, too.

For extra on including habitual bills and subscriptions, check out our documentation.

Billing Purchasers

As shoppers get added for your Hub, you’ll be able to immediately invoice them on a per-site foundation.

That is the way you briefly ship an bill for a consumer; whether or not you created new options to their WordPress web site, added some new safety features to their present web site, or no matter the cause of billing is – to invoice a consumer is as environment friendly as ever.

It’s all executed through clicking on Invoice Consumer within the higher proper nook.

The bill client button
The Invoice Consumer button is situated in different spaces all through Consumer Billing.

In an instant invoice a consumer through pulling them from the Consumer dropdown. And if you need, make a selection a website online that they’re related to.

Dropdown of clients
Your entire shoppers are situated right here.

Make a selection a product or service you want to bill for. The volume and the volume might be displayed. Plus, upload as many services as you’d like. Additionally, you’ll be able to come with tax and specify what it’s for and the velocity.

The products and services area.
For this situation, it’s $25 a month for a webhosting plan.

From right here, you’ll be able to…

Bill in a Click on

As soon as your data is entered, you’ll be able to take a look at your bill and ship it in a single click on through tapping Ship Bill. Moreover, come with a personalised message to it should you’d like.

Where you confirm and send invoice
Reserve it as a draft, preview, or you’ll be able to ship the bill if in a position.

Need to see what the bill looks as if earlier than sending it? That’s no drawback. Simply click on Preview, and also you’ll get a PDF that you’ll be able to view or obtain.

An invoice example
The whole lot having a look as much as par? You’re in a position to ship it for your Jstomer! Or, return and edit anything else.

As soon as despatched, having your shoppers pay is simple as ever. Your Jstomer will obtain an electronic mail to pay it on-line immediately of their Jstomer portal (which we’ll get into in a while on this article).

Track your invoices and spot what’s paid, what’s no longer, and any drafts you could have at the Jstomer’s web page underneath Invoices.

The clients' bills
The most recent one on most sensible states Fee Due.

As you’ll be able to see, it takes only some seconds to get an bill in a position and despatched while you put all of it in combination.

And prefer that…your bill is on its approach!

You’ll learn extra about billing a consumer in line with web site in our documentation.

Monitor Ordinary Income

Consumer Control routinely tracks habitual income, so that you don’t pass over a beat in the case of understanding your income.

There are a number of techniques to do that. For starters, to get a snappy glimpse at your Per thirty days Ordinary Income (MRR), merely test it out from the Consumer Billing Assessment within the Income space. Right here, it’ll provide the overall quantity of what you’re bringing in per 30 days.

The mrr in the hub
You’ll additionally see the choice of energetic subscriptions.

Check out what particular person shoppers’ MRR is through going to their profile and viewing their Assessment. Within the Billing Stats, you’ll be able to see how a lot MMR that individual Jstomer is bringing in.

What the client is bringing in
This Jstomer is bringing in $90 in MRR.

See intimately what precisely is bringing within the source of revenue. Merely click on on Merchandise & Products and services. From right here, you’ll be able to view Present Subscriptions, One Time (bills), and Inactive Subscriptions.

It is going to additionally point out if anything else is Previous Due and what’s Energetic. Moreover, you’ll see the quantity it’s bringing in, the Selection of Merchandise, the Web site it’s for, and the Subsequent Renewal date.

The active subscriptions
Uh-oh. The crimson signifies that this kind of subscriptions is overdue.

Anytime a brand new subscription is added, it is going to routinely come with it to Consumer Billing – within the Assessment and on particular person shoppers’ profiles.

2. Branded Invoices and Emails

Protecting your emblem glance, design, and data constant all through your billing is important. It makes it transparent that you simply’re established {and professional}. Fortunately, Consumer Billing has a one-setup approach of going about it.

All of that is executed from the Configurations segment.

Including Your Emblem

Come with your emblem and corporate data for invoices and emails in only some steps. Pass to Industry Profile to start out issues off.

Business profile area
Get immediately for your Industry Profile from the Consumer Billing Assessment.

Start through including your corporate emblem within the Branding space.

Branding area
On this instance, we added a WPMU DEV emblem.

Jazz issues up a notch through together with a Emblem Colour. You’ll use the colour picker or input a colour code.

Brand color picker
What colour suits your corporate best possible?

Come with the entire Industry Information you’d like, together with your identify, electronic mail, website online, touch quantity, and extra.

Where you add your business info
Installed the entire outstanding data wanted.

As soon as stored, all of this data can also be incorporated on invoices and emails. You’ll return in at any time to make edits as wanted.

Customizing Invoices

Customizing your invoices provides credibility and professionalism to your online business – and makes you stand out. It additionally is helping you get identified more uncomplicated and paid sooner because you’ll transform a well-known emblem.

And you’ll be able to do that briefly and simply through going to Customise Invoices.

Customize invoice area
Customization is a click on away!

Make a selection the Bill Quantity Layout you’d like to make use of. From right here, it is going to construction and quantity your invoices going ahead.

Adding an invoice prefix
Create a prefix that fits you smartly.

Need to upload a personalised message for your bill? Or extra trade data or a useful memo? Accomplish that with the Bill Footer Be aware.

Invoice footer note.
Come with any message you’d love to it.

Make a selection particular Bill Fields to make use of in your invoices.

Choose all that you need to incorporate.

Preview the bill to get a pleasant concept of what it is going to appear to be to your shoppers.

A sample invoice
Having a look just right!

And similar to that, your invoices are in a position to be carried out all through your whole group!

Personalised Emails

Like with invoices, personalised emails let your shoppers know you imply trade. It’s any other alternative for them to transform accustomed to your emblem.

That is easy to do from the E mail Notifications segment.

email notification area
That is the place you begin to make your electronic mail stand out.

From right here, one click on will come with your branding into your emails! Simply turn the transfer in Industry Branding, and it is going to upload your emblem and colour.

Adding business branding
One-click is all it takes.

Come with an Emails Footer Be aware as smartly. This will likely seem on the backside of your electronic mail.

email footer note
Come with any message you’d like.

For electronic mail examples and a closer glance, remember to check out our documentation.

3. White Label Consumer Portal

Your Jstomer’s billing revel in is totally branded along with your content material of their Consumer Portal. Consumer’s can login to their Hub to pay expenses, view orders, edit their data, and extra!

Right here’s a rundown of one of the necessities to get essentially the most from your Jstomer’s revel in.

Consumer Login

The customer has their very own space on your Hub to log in to view their profile, together with important details about their billing (e.g. orders, expenses, and so forth.). It supplies an excellent buyer revel in and makes it simple for them to regulate their billing on their finish.

That is executed with the assistance of the Hub Client plugin (which we’ll get into subsequent).

From The Hub

Invite a brand new Jstomer to be added for your Hub through getting into their data underneath the Consumer tab and New Consumer.

Where you add a new client
Click on the button and also you’re all set.

From right here, you input their data. (Please word that you’ll be able to additionally import shoppers from Stripe. Data on how to try this can be found here.)

You select what roles the user will have. As an example, you’ll be able to let the View All & Get entry to Billing, Get entry to Billing Most effective, and extra – together with including customized person roles.

Where you add a client
What person position do you need your Jstomer to have?

There’s additionally a Hub dropdown, the place you choose what Hub you need the customer to get right of entry to.

All set with their Person Function and what Hub they’ll be the usage of? Click on the tab to Invite Consumer, and tab Upload – and also you’re all set. Your new Jstomer gets a login invitation. Additional info on environment this up is found in our documentation.

Your Jstomer can then open the e-mail and arrange a username and password through clicking Verify Data. This electronic mail accommodates the entire branded data we lined previous on this article, plus the Consumer’s identify (or trade).

You’ll see under the place your data might be included.

Where you confirm your invitation
Your entire non-public data that you need to incorporate might be within the electronic mail invitation.

The customer might be taken to a box the place their electronic mail cope with is prepopulated. They only create a password, and that’s it! Additionally, in the event that they’re a present WPMU DEV member, they’ll be despatched to their already established account however with get right of entry to to Consumer Billing.

Login area for clients
Right here’s an instance of the login space to your new Jstomer.

Let’s amp issues up somewhat and take a look at what the login is like for a consumer…

With the Hub Consumer Plugin

For without equal white-label revel in, you’ll want the Hub Client plugin, which is designed to supply your shoppers with a wholly white-labeled WPMU DEV revel in in your area.

Hub client plugin overview
The Hub Consumer plugin provides an much more white-labeled revel in – all in your web site.

You’ll utterly white label The Hub, run in your web site, invoice and arrange shoppers, and keep watch over customers’ get right of entry to ranges.

As soon as activated in your web site, you’re in a position to incorporate customized trademarks, colours, and extra.

hub client plugin settings
There are much more configurations than what’s proven above!

Your Jstomer will log in to their portal, which incorporates not anything however your branding. On this instance under, we’ve added Dev Guy…

Login area for clients
The login is yours to make on the other hand you need the shoppers to look it.

You’ll at all times get again into the Hub Consumer dashboard and make adjustments at any time. Learn all about enforcing and the usage of the Hub Consumer Plugin in our documentation.

Consumer Bills

Now that your Jstomer has get right of entry to, it’s fast and simple for them to view and pay invoices. This makes the method streamlined, easy, and handy to your Jstomer – and also you.

When a consumer logs in, they may be able to simply view their Billing Main points. That is an summary of the whole thing, together with their Per thirty days Ordinary Invoice, Energetic Subscriptions, Billing Information, and extra.

Billing details
It’s an entire review of what the customer is being billed for.

Your Jstomer can do a ton from right here. This contains converting or including data, comparable to billing cope with, fee means, and electronic mail cope with.

Plus, it is going to right away point out if a fee is due with a bunch turned around in crimson subsequent to the Invoices tab.

The amount of invoices notification
There’s one fee due on this instance.

The Bill tab is the place shoppers will pay their bill, plus it presentations what’s been paid already (indicated in inexperienced).

Payment due notification
As you’ll be able to see, as soon as fee is paid, and any other one is due.

When clicking a particular bill, the customer can view, pay, or obtain a PDF of it.

Where clients can make a payment
On this case, $25 is due for web site upkeep.

When your Jstomer hits the Make Fee button, it is going to give them a Billing Abstract of what they’re paying for after which a space for them to go into their fee data.

Where clients make a payment
$25 will get this subscription began.

The bill is processed, and also you’ll get a notification in your finish that it used to be paid.

4. Set up Purchasers, Bills, and Income

Consumer Billing has the entire necessities to regulate shoppers, bills, and income. Plus, your shoppers get the similar remedy on their finish, the place they may be able to view and pay invoices, edit their account data, and extra.

Let’s get proper into the gist of what all you’ll be able to do, beginning with…

Account Managment

Account Control is for you and the customer to understand what your billing looks as if, arrange subscriptions/purchases, and replace data. There’s so much that you simply each can do.

Your Jstomer can arrange their accounts all on this portal. As we went over, they may be able to upload their data and consider and pay invoices. Purchasers too can Alternate Passwords, arrange Two Issue Authentication, and View profiles from their icon whilst logged in.

The client profile view
That is the view the customer has.

They are able to additionally view their Merchandise & Products and services. This presentations energetic subscriptions, the choice of merchandise, the following renewal date, and when the acquisition used to be created. Plus, they’re in a position to view Present Subscription, One Time, and Inactive Subscription from the tabs.

Tabs for payments
Clicking on a tab presentations simply the ones effects.

Your Jstomer may even Request to Cancel an energetic subscription through clicking at the ellipsis subsequent to it.

Request to cancel
From the ellipsis, they may be able to additionally view subscriptions and invoices.

That’s a glimpse at control from the customer’s facet; let’s check out what you’re able to doing in your finish.

Viewing and Modifying Purchasers

Pulling up your roster of shoppers is fast and simple to get right of entry to and arrange. All of that is executed from the Purchasers tab.

From right here, you’ll be able to pull up particular person shoppers, view Account Statuses, upload New Purchasers, get your MRR, and spot your Internet Billing. Plus, as you’ll see, a lot more.

List of clients
All of the shoppers are in a single space.

As we mentioned somewhat in the past, you’ll be able to upload a New Consumer with a click on.

Where you add a new client
One-click is all it takes!

Additionally, assign or trade roles for every Jstomer underneath the Roles tab.

Client roles
Set the default position right here, too.

Even create your personal customized roles! Simply give it a reputation and click on what you’d just like the position to have get right of entry to to.

Click on no matter roles you’d like to incorporate.

To get into extra particular main points of every Jstomer, you’ll be able to click on on them in my opinion and arrange the customer in many various techniques with the customer’s Assessment.

The Assessment options Billing Stats (e.g. MRR, Energetic Subscriptions, Internet Billing, and so forth.) and details about your Jstomer.

You’ll trade the Number one Hub from right here, Person position, and edit important data (e.g. Touch Quantity, Identify, and so forth.).

A look at billing stats
There’s a large number of details about the customer – all on one web page.

View what subscriptions your Jstomer has and what they’ve bought underneath Merchandise & Products and services. You’ll see what’s energetic, the amount of cash being introduced in, pending, subsequent renewal, web sites, and extra.

Similar to at the client-side, you’ll be able to see Present Subscriptions, OneTime, and Inactive Subscriptions.

Look at invoices and purchases
It additionally presentations when a services or products used to be bought.

From the Invoices tab, you’ll be able to see what invoices are due, what’s been paid, the volume, and the bill quantity.

Invoice tab
Wish to to find an bill? You’ll seek for one through typing within the quantity, too.

Clicking at the particular person bill will pull it up. You’ll view the bill intimately, upload notes, get Jstomer data, resend it to the customer, and extra.

Offline Bills

Mark as Paid if, as an example, your Jstomer mails you a take a look at as an alternative of paying on-line. In the end, no longer each Jstomer may wish to pay in the course of the Jstomer portal.

That is all executed from the ellipsis underneath particular person invoices.

where you mark as paid
Click on to mark this bill paid.

You’ll additionally do that from the ellipsis within the detailed invoices…

PDF dropdown options
No longer each Jstomer would possibly pay on-line, so it’s crucial to mark an bill paid should you get a take a look at or different fee means.

As soon as clicking, you’ll be able to make a selection a fee means, fee date, upload a reference quantity, or even ship a receipt to the customer.

Mark as paid
As soon as marked as paid, it is going to not display Previous Due on your Hub.

And similar to that, it is going to mark it as paid.


Refunds occur, and you’ll be able to briefly factor a reimbursement for any services or products. As soon as fee has been made, you’ll be able to give a reimbursement, and it is going to move immediately again to the fee means the customer used.

It’s all executed immediately from the ellipsis dropdown.

Where you issue a refund.
You’ll factor a complete refund in a snap.

For more info about issuing refunds, please read our documentation.

WordPress Web page Control Made Easy

As you’ll be able to see, account control is streamlined, simple, and extra handy than ever due to Consumer Billing! A large number of it’s automatic for you, and the entire gear are right here to stay you and your shoppers arranged. Plus, having the ability to white label the whole thing and simplify the fee procedure, your online business is multi function position.

To get a really feel for seeing Consumer Billing in motion, check out our example. This text takes you thru all of the adventure, the usage of WPMU DEV and Consumer Billing. And for an in depth take a look at the whole thing you’ll be able to do with Consumer Billing, remember to read our documentation.

Moreover, there’s much more at the approach with Jstomer billing, together with automatic area buying, different fee gateways, and extra (that we’ll stay you posted on)!

For web site control made easy, there’s not anything as pleasurable as our Consumer Billing! Give it a take a look at nowadays.

WordPress Developers

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