The GDPR can have an effect on all spaces of your small business, together with the place you host your site. Right here’s methods to just remember to are web hosting your site(s) with a GDPR-compliant internet host.

As defined in our complete guide to web privacy and WordPress website GDPR compliance, the Basic Information Coverage Law, or GDPR, can have an effect on someone doing trade any place, particularly on-line.

So, it’s now not best necessary to be sure that your site is GDPR-compliant however your internet host too!

On this article, we’ll duvet:

How GDPR Compliance Impacts Internet Hosts and Your Industry

Let’s practice the bouncing ball…

  1. Your internet host does now not wish to be fined for non-GDPR compliance, particularly in case your website reasons the problem.
  2. Like all trade, your internet host may be answerable for complying with all GDPR rules and rules.
  3. Your internet host’s shoppers come with someone web hosting websites on their servers (e.g. you). Your internet host, subsequently, will have to conform to the GDPR in terms of you (i.e. their shopper)
  4. You will have to conform to the GDPR in terms of your website’s customers and guests.
  5. So, underneath the GDPR, your internet host will have to appreciate and offer protection to your rights to knowledge privateness and safety, simply as you will have to appreciate the rights of your website’s customers and guests.

However…what occurs if any individual raises a compliance factor along with your internet host that used to be discovered to be led to through your website’s customers or guests?

As an example, underneath the GDPR’s right to be forgotten, a EU citizen can request that each one in their non-public data and knowledge be deleted out of your site.

Which means that you will have to delete any and all in their non-public knowledge that can be saved to your laptop (e.g. e mail communications), backups, cloud garage, and so forth., together with any server logs and different account-related knowledge saved somewhere else (e.g. your internet host).


However that’s loopy!

First up, how can your host totally erase any knowledge that can include your person’s non-public main points and any correspondence you will have had with that particular person with out additionally deleting your site knowledge, emails, and so forth.? Their best protected possibility could be to totally “nuke” your account.

2nd, how are you aware your host has if truth be told complied along with your request when you haven’t any get admission to to their inside workings and dealings?

Sure, the GDPR is the regulation, however it’s on no account simple in its implications.

A GDPR-compliant internet host will have to offer protection to their very own trade whilst additionally offering their shoppers with clear communications at the strategies they’re the usage of to stay compliant.

This may cut back the chance of GDPR problems to your site, however it’ll now not mechanically make your site GDPR-compliant and get rid of all of your GDPR issues.

So, to your personal trade’ sake, it’s necessary that you recognize…

What Knowledge Internet Hosts Gather From Your Customers

The GDPR is all about how non-public knowledge and data is accumulated, treated, used, processed, and saved.

Lots of the data your internet host collects and shops about your website’s customers will have to be made out there to you. This comprises your WordPress database, website backups, and folders and information in server directories.

Alternatively, there are different spaces the place a internet host can retailer knowledge about your customers and guests. Those come with:

Server Logs

The GDPR defines internet protocol (IP) addresses and cookie identifiers as for my part identifiable data (PII) which will have to stay secure and safe underneath its privateness rules.

A internet host’s server logs would possibly include identifiable IP addresses. IP addresses will also be static or dynamic. Distilling PII from dynamic IP addresses is more difficult than acquiring it from static IP addresses however it could possibly achieved the usage of sure gear and techniques mixed with specialised abilities (e.g. felony forensics).


Your WordPress website’s database is saved for your host’s servers and will have to be out there to you (i.e. the website proprietor). Alternatively, your host would possibly use third-party gear to extract, collect, and assemble knowledge from hosted databases to an extra database to take a look at and higher perceive what sorts of packages their hosted websites are the usage of.


A Content material Supply Community (CDN) would possibly quickly retailer cached internet log data of your website guests (e.g. IPs, referrer, location, and so forth.) and serve saved information and pictures of your website from different international locations.

What Knowledge Internet Hosts Gather From You

So as to arrange your account and supply you their products and services, your internet host will have to gather details about you and your small business.

It will come with your identify, touch main points, and details about your small business, in addition to electronic mail, chat logs, make stronger requests, and so forth.

The whole thing that you’re anticipated to do along with your website’s customers and guests to conform to the GDPR may be anticipated of your internet web hosting corporate when coping with you.

So, this brings us to the principle level of this text…

What to Search for in a GDPR-compliant Internet Host

When assessing a internet host for GDPR compliance, search for the next documentation:

  • Privateness Coverage – This will have to obviously specify how your internet host will gather, use, percentage, procedure, and offer protection to your own knowledge, how court cases shall be treated, and the way you’ll be notified of any adjustments to their coverage.
  • Information Processing Settlement (DPA) – This file regulates your internet host’s duties when processing non-public knowledge on behalf in their buyer at some stage in offering products and services and is topic to more than a few knowledge coverage rules (e.g. Ecu Union, United Kingdom, US, and so forth.)

You will have to have the ability to obviously perceive the language and techniques used to procedure and deal with your knowledge. This data will have to be clear, now not be written in legalese, and will have to be made simply out there (i.e. now not buried underneath layers of pages and advantageous print.)

Listed here are one of the vital issues to search for within the above documentation:

You will have to supply best minimal knowledge and be in regulate of it

Your host will have to best gather absolutely the minimal knowledge required to come up with their products and services, procedure your orders, stay you up to date about scheduled upkeep, and ship you necessary data associated with the products and services you employ (e.g. your touch main points and billing data). Additionally, best staff which can be at once concerned with the supply of the ones products and services will have to have get admission to to it.

Moreover, you will have to have the ability to edit and obtain your knowledge and request the deletion of your profile via your buyer account space.

Your knowledge will have to best be shared with safe companions

So as to supply products and services, your host would possibly wish to percentage a few of your knowledge with exterior suppliers (e.g. area registrars, knowledge facilities, SSL suppliers, content material supply community (CDN) suppliers, e mail advertising and marketing products and services, and so forth.).

Along with best partnering with GDPR-compliant third-party products and services, your host’s documentation will have to additionally supply an inventory of all companions they are going to percentage your knowledge with, so you’ll test that in addition they meet all knowledge coverage requirements.

You’ll have regulate of your e mail subscription personal tastes

Your host would possibly ask you to subscribe for updates, guidelines, necessary bulletins, particular gives, and so forth. The GDPR calls for all firms to acquire categorical consent from customers to acquire and use their e mail deal with and to permit you to simply opt-out or alter your subscription main points and personal tastes at any time.

Handiest aggregated and anonymized surfing knowledge will have to be accumulated

As discussed previous, your host would possibly gather and retailer knowledge in spaces like server logs and further databases to assist them higher perceive their products and services and support their website’s efficiency, get to the bottom of problems, and determine techniques to optimise and support their services.

It’s necessary that none of this information be connected to for my part identifiable data, except for the place deemed essential to forestall fraud or abuse on their website. This will also be achieved the usage of knowledge coverage applied sciences (e.g. firewalls and knowledge encryption), practices (e.g. minimum knowledge assortment), and techniques (e.g. pseudonymization).

Processing of information uploaded for your account

Like any companies that gather, deal with, and retailer knowledge about their shoppers, web hosting suppliers even have duties and tasks as an information processor.

Along with explaining of their Privateness Coverage and Information Processing Settlement how GDPR standards for processing and securing your knowledge shall be met, how attainable breaches of your own knowledge shall be treated, and the way your requests to workout any of your own knowledge rights as defined within the GDPR shall be processed, your host will have to even have a designated Information Coverage officer who can deal with any and all questions you’ve linked for your non-public knowledge.

WPMU DEV Internet hosting is GDPR-Compliant

As you’ll see, opting for a GDPR-compliant web hosting carrier is essential.

Even if this is not going to make your personal site GDPR-compliant, opting for a GDPR-compliant corporate that gives internet web hosting with devoted transparency, a clearly-written and simple to know Privateness Coverage and Information Processing Agreements masking all required standards, and that communicates brazenly and in truth always with its shoppers on all spaces of information privateness, processing, and safety will pass some distance towards strengthening and boosting your personal compliance.

At WPMU DEV, we’re now not best very pleased with the web hosting carrier we offer to our individuals, however we have now additionally taken each and every imaginable step to make certain that we’re and can stay GDPR-compliant now not only for our personal trade’s sake, but additionally to your peace of thoughts.

Apply our privacy and GDPR compliance guide for your small business and take a look at our Privacy Policy or request our Data Processing Agreement to be informed how we will be able to permit you to support your GDPR compliance.

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